Due to continued growth and expansion we are hiring. Click for more details

Did you make your Will with Howlett Clarke or Speakman & Co Solicitors?

There’s absolutely nothing to worry about please get in touch with us here at Right Legal Group. Howlett Clarke or Speakman & Co Solicitors are no longer in business and so we have taken over the care of your Will and we’ve got some really important information for you.

We have several advisors in your local area who can meet with you to discuss your Will and any questions you might have so please do get in touch with us:

Howlett Clarke customers Please call - Tom on 01273 121 840.

Speakman & Co Solicitors customers Please call - Andrew on 01332 321 572.

Click here to see our COVID-19 Risk Assessment.

Data Creation Team Leader

Purpose of the Job

To be responsible for the delivery of business targets and KPI’ s by motivating, monitoring and managing team members, coaching and training where needed.

Responsibilities

  • Commitment to achieve and manage KPIs.
  • Updating and management of holidays, lieu etc.
  • Efficiently and careful management of complaints as per processes.
  • Monthly 1-2-1s to highlight successes and challenges.
  • Delivering structured team briefs.
  • Liaising with the data creation manager regarding KPIs.
  • Ensuring collection and delivery of documents are aligned with and managed within the schedule.
  • Bi-weekly completion of Quality Accessing, highlight areas of training and support.
  • Assisting with both client and colleague queries and documents.
  • Further development of individuals within the team.

Key Skills

  • Attention to detail.
  • Good knowledge of Microsoft Packages.
  • Communication.
  • Time Management.
  • Problem Solving.
  • Good level of client care.

The right person for this role will have a high challenge, high support mentality and be able to think on their feet.