Due to continued growth and expansion we are hiring. Click for more details

Did you make your Will with Howlett Clarke?

If so please get in touch with us at The Right Legal Group on 01273 121 840.

There’s absolutely nothing to worry about but as Howlett Clarke are no longer in business we have taken over the care of your Will and we’ve got some really important information for you.

We’ll soon be opening offices in your local area. In the meantime, we have several advisors in your local area who can meet with you to discuss your Will and any questions you might have. To book an appointment call Tom on 01273 121 840.

Data Creation Team Leader

Purpose of the Job

To be responsible for the delivery of business targets and KPI’ s by motivating, monitoring and managing team members, coaching and training where needed.

Responsibilities

  • Commitment to achieve and manage KPIs.
  • Updating and management of holidays, lieu etc.
  • Efficiently and careful management of complaints as per processes.
  • Monthly 1-2-1s to highlight successes and challenges.
  • Delivering structured team briefs.
  • Liaising with the data creation manager regarding KPIs.
  • Ensuring collection and delivery of documents are aligned with and managed within the schedule.
  • Bi-weekly completion of Quality Accessing, highlight areas of training and support.
  • Assisting with both client and colleague queries and documents.
  • Further development of individuals within the team.

Key Skills

  • Attention to detail.
  • Good knowledge of Microsoft Packages.
  • Communication.
  • Time Management.
  • Problem Solving.
  • Good level of client care.

The right person for this role will have a high challenge, high support mentality and be able to think on their feet.