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Did you make your Will with Howlett Clarke, Speakman & Co Solicitors or Blunts Solicitors?

There’s absolutely nothing to worry about please get in touch with us here at Right Legal Group. Howlett Clarke, Speakman & Co Solicitors and Blunts Solicitors are no longer in business and so we have taken over the care of your Will and we’ve got some really important information for you.

We have several advisors in your local area who can meet with you to discuss your Will and any questions you might have so please do get in touch with us:

Howlett Clarke customers Please call Duane Denham on 01332 321 596.

Speakman & Co Solicitors customers Please call Andrew Carson on 01332 321 572.

Blunts Solicitors customers Please call Andrew Carson on 01332 321 572.

Click here to see our COVID-19 Risk Assessment.

Document Management Team Leader

Purpose of the Document Management Team

The DMT are responsible for the archive and management of all original documents in the business and the transfer of these documents externally. RLG hold extensive numbers of original client documentation, the team need to ensure these are archived in a manner that they can be promptly located when required.

The team manage client, RLG department, branch office, partner firm, solicitors and Certainty requests for documentation. These requests may be for original documentation in which case strict process and verification must be undertaken before we release an original from our care. Scanned wills are often requested at short notice so our advisors across the network can have access to this document before sitting a client appointment.

Purpose of the role

To facilitate secure document movement to both internal and external stakeholders. An accurate archive to help ensure consistency in process and support the business needs. To be responsible for the delivery of business targets and KPI’ s by motivating, monitoring and managing team members, coaching and training where needed.

Team Leader Responsibilities

  • Creation and implementation of key KPIs within the team.
  • Commitment to consistently achieve all departmental performance targets.
  • Management of staff absence and attendance.
  • Support of individuals through structured development meetings.
  • Effective communication with stakeholders in the business.
  • Creation and management of structured team briefings.
  • Assisting the team with questions or queries.
  • Overall responsibility of the accurate archiving of documents.
  • Ensuring any transfer of documents or data is done in compliance with RLG processes.

Key Skills

  • Excellent attention to detail.
  • Excellent computer literacy (including office software).
  • Strong communication skills both written and verbal.
  • Confidence in communicating with all stakeholders.
  • Alignment with our cultural values.